Category

General

Find answers to common questions about our platform. This category covers pre-sales inquiries, pricing models, terms of service, compliance information, and how to get support.

We offer simple “one-size fits most” pricing that caters to 95% of our site audience’s requirements and intended use. For more granular information, please visit our Terms of Service.

If you are unsure if your site will fit into our audience’s profile, please reach out to our team with your:

  • website URL
  • website size (unique URLs)
  • website DAU (daily average users)
  • knowledge repository size (number of files and average file size)

and we will be happy to answer all your questions. At this time, our app will not onboard sites with more than 1500 unique URLs in a self-service fashion.

All our payments are securely handled by Stripe. Since Sideconvo is a subscription service, Stripe requires the ability to save your card details on file for future renewals. Occasionally, banks may flag or decline a transaction specifically when a merchant attempts to save credentials for recurring billing, even if the card works fine for one-time purchases. We recommend checking with your bank to authorize the subscription or trying a different card.

Yes, Sideconvo is built to be platform-agnostic.

LLMO (Large Language Model Optimization) means your site is ready for the next wave of AI-powered search and interaction.

Because your content is good, but your users can’t always find it and don’t always like to read. Sideconvo makes your site smarter, friendlier, and frankly, harder to leave.

Endless content updates. Broken nav bars. Confused users. That awkward moment when someone says, “I couldn’t find it on your site.”

Need a developer? Only if you still use a fax machine. If you can copy-paste, you’re in.

Yes. Sideconvo learns from your actual website: your tone, your pages, your quirks. No generic chatbot jargon.

It’s your website’s AI sidekick, trained on your real content. It answers, guides, and charms your visitors without you lifting a finger.