How do I permanently delete a file?
You can delete a file by hovering over it in the list and clicking the Delete icon (trash can) or by opening its Details View and clicking the Delete icon in the header.
What happens if I “Exclude” a file?
Excluding a file removes it from the assistant’s active knowledge base, so its content won’t be used in answers. The file is not deleted and can be “Re-included” later.
What’s the difference between “Rename,” “Edit,” and “Update”?
How do I see the content the assistant is using from my file?
Simply click the file name in the list. A panel will open on the right showing a preview of the file’s content as markdown. This extracted markdown is the exact information the assistant uses.
What does it mean if my file has an “Error” or “Warning” status?
What’s the difference between “Show All Active” and “Show All Files”?
How do I add new files to the knowledge base?
You can either click the + Add File button to select files from your computer, or you can drag and drop files directly onto the file list area at any time.
What file types can I upload?
The system accepts common file types, including PDF, PPTX, DOCX, CSV, and TXT.
What is the main purpose of the “PDFs & Knowledge” screen?
This screen is your central repository for non-website content. You can upload files like PDFs, presentations, and text files to give your assistant a deeper knowledge base beyond your public website pages.
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