General

Find answers to common questions about our platform. This category covers pre-sales inquiries, pricing models, terms of service, compliance information, and how to get support.

Is the pricing based upon usage or size of my site and/or knowledge?

We offer simple “one-size fits most” pricing that caters to 95% of our site audience’s requirements and intended use. For more granular information, please visit our Terms of Service. If you are unsure if your site will fit into our audience’s profile, please reach out to our team with your: and we will be happy […]

Why was my credit card rejected even though it works elsewhere?

All our payments are securely handled by Stripe. Since Sideconvo is a subscription service, Stripe requires the ability to save your card details on file for future renewals. Occasionally, banks may flag or decline a transaction specifically when a merchant attempts to save credentials for recurring billing, even if the card works fine for one-time […]

Will it work on any website?

Yes, Sideconvo is built to be platform-agnostic.

What is LLMO and why does it matter?

LLMO (Large Language Model Optimization) means your site is ready for the next wave of AI-powered search and interaction.

Why does my website even need this?

Because your content is good, but your users can’t always find it and don’t always like to read. Sideconvo makes your site smarter, friendlier, and frankly, harder to leave.

What does this replace?

Endless content updates. Broken nav bars. Confused users. That awkward moment when someone says, “I couldn’t find it on your site.”

Do I need developers to set this up?

Need a developer? Only if you still use a fax machine. If you can copy-paste, you’re in.

Does it really know my site?

Yes. Sideconvo learns from your actual website: your tone, your pages, your quirks. No generic chatbot jargon.

What exactly is Sideconvo?

It’s your website’s AI sidekick, trained on your real content. It answers, guides, and charms your visitors without you lifting a finger.

Give Your Website a Voice

Empower visitors to ask questions and get instant, helpful answers