Last Updated: September 30, 2025
At Sideconvo, your privacy is a top priority. This “Commitment to Privacy” outlines our principles and practices for collecting, using, and safeguarding your personal information when you use Sideconvo.ai (“Service”). Our goal is to be transparent about the data we collect and how we use it to provide you with the best possible service.
1. Our Privacy Promise
- We don’t sell your data. We will never sell your personal information to third parties. Our business is providing you with a great service, not selling your data.
- We are transparent. We strive to be clear about what information we collect and how it is used.
- We are secure. We are committed to protecting your data and use industry-standard security measures to keep it safe.
2. The Information We Collect
To provide and improve our Service, we collect the following types of information:
- Account Information: When you sign up for Sideconvo.ai, we collect basic information like your name and email address to create and manage your account.
- Payment Information: When you subscribe to a paid plan, your payment details are processed directly by our secure third-party payment processor, Stripe. We do not store your full credit card information on our servers.
- User Content: We store the content you create, upload, or post to the Service (“User Content”) in order to provide the core functionality of Sideconvo.ai. You retain full ownership of your content.
- Usage Information: We may collect data on how you interact with our Service, such as features used and time spent. This helps us understand how to improve Sideconvo.ai for all our users.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Maintain the Service: To operate Sideconvo.ai, manage your account, and provide customer support.
- To Process Transactions: To manage subscriptions and process payments securely.
- To Communicate with You: To send you important service updates, security alerts, and support messages.
- To Improve Our Service: To analyze usage trends and feedback to make our service better, more intuitive, and more secure.
4. Data Sharing and Disclosure
We only share your information in the following limited circumstances:
- With Service Providers: We work with trusted third-party companies (like Stripe for payments and cloud hosting providers) to help us operate, provide, and improve our Service. These providers have access to your information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- For Legal Reasons: We may disclose your information if we believe it’s required by law, subpoena, or other legal process, or to protect the rights, property, or safety of Sideconvo, our users, or the public.
5. Your Rights and Control
You have control over your personal information. You have the right to:
- Access, update, or correct your account information at any time through your account settings.
- Request the deletion of your personal data. Please note that some information may be retained for legal or legitimate business purposes.
6. Changes to This Commitment
We may update this Commitment to Privacy from time to time. We will notify you of any significant changes by posting the new policy on our website or by sending you an email.
7. Contact Us
If you have any questions or concerns about your privacy, please do not hesitate to contact us at legal@sideconvo.ai.